OSP (Otto Group Solution Provider), an international IT service provider for retail and logistics, and novomind AG, a leading provider of commerce and customer service software solutions, have jointly won Focus Discount AG as a new customer. The Swiss-based B2B distributor of office, health, catering, hygiene and cleaning supplies will rely on the novomind iPIM and novomind iSHOP solutions in the future. Building on its extensive expertise in B2B trading, OSP will act as an implementation partner.
OSP supports digital change process
With novomind iPIM and novomind iSHOP, Focus Discount AG introduces future-proof solutions that can be scaled according to its business development. During the first phase of the project, OSP will replace the existing product information management system with novomind iPIM. A new web shop, initially in German and French, will then be set up based on novomind iSHOP. Error-prone work processes will be replaced and new workflows, for instance for the handling of article master data, will be introduced by the implementation of the new system infrastructure. OSP is responsible for the implementation of both systems, provides corresponding training and supports the digital change process of Focus Discount AG. The two systems are not just a new software – they are accompanied by a reorientation of the sales activities, which will focus on the web shop going forward.
Go-live planned for summer 2021
The implementation of the project will take six months and the new web shop will probably be launched in the summer of 2021. Rodrigo Areco, Managing Director of Focus Discount AG: “With the introduction of the new systems, we will streamline and standardize our processes and push ahead the digitalization of Focus Discount AG. In OSP, we have found a reliable partner with many years of experience in B2B trade and implementation know-how.” Norbert Gödicke, Managing Director of OSP, emphasizes: “The trend towards modern, efficient web shops in B2B trade continues. We are pleased to have convinced Focus Discount AG with our expertise and to follow the path of digitalization together in the future.”