"Getting better every day" Sylvia Feja, Division Manager of Customer Service Software, novomind AG

Events

Webinar: Personalisation made simple – with novomind iSHOP

Date: 20.09.2019 | Time: 10:00-10:30 am | Language: English | Typ: iSHOP Webinar
Events

Webinar: Success in Omnichannel Commerce through efficient product data management

Date: 24.09.2019 | Time: 10:00-10:30 am | Language: English | Typ: iPIM + iMARKET Webinar
Events

GITEX Technology Week, 6 -10 October, Dubai

The biggest and boldest tech show in MENA and South Asia
News Customer Service

Whaaaaaat??? Access to the WhatsApp Business API for € 0, - monthly fee?

Messaging is booming – in various fields of application and across age groups and country borders. According to current estimates, more than 75...

Press releases

novomind messaging API simplifies integration of WhatsApp Business solution and other services

New messaging solution from novomind enables flexible integration into existing system landscapes with individual front-ends / Premiere at DMEXCO...
Press releases

Focus on Messaging – novomind Presents Omni-channel Commerce and Customer Service at DMEXCO

New standards in the customer journey: shop system, PIM system, marketplace integration and customer service from a single source / novomind and its...
News Shop

Quick product search in the retail store – novomind develops indoor navigation app for MediaMarkt pilot project in Hesse

Many specialist retail stores are so big and offer such a wide range of products that you quickly lose track of things and need too much time to find...

Press releases Customer Service

Middle East/Africa: Abu Dhabi National Insurance Co. - ADNIC relies on novomind iAGENT for its contact center

novomind MEA provides omnichannel customer service software for a leading insurance company in the MENA region / WhatsApp Business Solution as an...
Press releases Shop

Swiss travel and outdoor retailer Transa launches new online shop with software infrastructure from novomind

Conversion rate doubled after relaunch: novomind iSHOP replaces legacy system / product data management with novomind iPIM
News

novomind iQ: Artificial Intelligence for Commerce and Customer Service

Artificial intelligence (AI) has many different faces. From novomind's point of view, AI should be as practical and target-oriented as possible to...

News

novomind international: eTail Europe in London

The trip through Europe continues: On 18 and 19 June, novomind and its British partners jointly exhibited at eTail Europe in London. Europe’s...

Press releases Customer Service

Messenger commerce 2019: novomind demonstrates effective real-time consulting at the K5 Conference in Berlin

Omni-channel experts from Hamburg show the bridge function between commerce and customer service / Booth #19
Digital Fashion Summit 2019
News

Digital Fashion Summit 2019 in Frankfurt

On May 22, the Frankfurt Marriott Hotel was all about fashion - or more precisely, the opportunities, risks and opportunities of digitalization in the...

News Customer Service

Whaaaaaat??? Access to the WhatsApp Business API for € 0, - monthly fee?

Messaging is booming – in various fields of application and across age groups and country borders. According to current estimates, more than 75...

News Shop

Quick product search in the retail store – novomind develops indoor navigation app for MediaMarkt pilot project in Hesse

Many specialist retail stores are so big and offer such a wide range of products that you quickly lose track of things and need too much time to find...

News

novomind iQ: Artificial Intelligence for Commerce and Customer Service

Artificial intelligence (AI) has many different faces. From novomind's point of view, AI should be as practical and target-oriented as possible to...

News

novomind international: eTail Europe in London

The trip through Europe continues: On 18 and 19 June, novomind and its British partners jointly exhibited at eTail Europe in London. Europe’s...

Digital Fashion Summit 2019
News

Digital Fashion Summit 2019 in Frankfurt

On May 22, the Frankfurt Marriott Hotel was all about fashion - or more precisely, the opportunities, risks and opportunities of digitalization in the...

Digital Fashion Summit 2019
News

Digital Fashion Summit: Executive Insights by novomind

The Hamburg-based novomind AG, an IT partner of numerous suppliers in the fashion industry, is this year's guest at the Digital Fashion Summit on May...
News Customer Service

Berlin, Paris, Birmingham: novomind on tour in Europe

Starting point CCW 2019: WhatsApp Business API and novomind iAGENT Call in the focus of trade fair visitors

As always, Call Center World (CCW) in...

WhatsApp Business API
News Customer Service

novomind integrates WhatsApp Business API for OTTO

OTTO continues to show the way forward in terms of e-commerce. The Hamburg-based company has been one of the first online merchants to integrate the...

BRAX B2B Shop novomind iPIM
News PIM

New BRAX B2B shop uses novomind iPIM

B2B World is an important cornerstone of Leineweber’s digitization strategy
News Shop

Award-winner: Jungheinrich PROFISHOP wins Austrian e-commerce prize with novomind software

Jungheinrich is one of the leading international suppliers of conveyor, storage and materials handling technology and operates PROFISHOP, an...

Press releases

novomind messaging API simplifies integration of WhatsApp Business solution and other services

New messaging solution from novomind enables flexible integration into existing system landscapes with individual front-ends / Premiere at DMEXCO...
Press releases

Focus on Messaging – novomind Presents Omni-channel Commerce and Customer Service at DMEXCO

New standards in the customer journey: shop system, PIM system, marketplace integration and customer service from a single source / novomind and its...
Press releases Customer Service

Middle East/Africa: Abu Dhabi National Insurance Co. - ADNIC relies on novomind iAGENT for its contact center

novomind MEA provides omnichannel customer service software for a leading insurance company in the MENA region / WhatsApp Business Solution as an...
Press releases Shop

Swiss travel and outdoor retailer Transa launches new online shop with software infrastructure from novomind

Conversion rate doubled after relaunch: novomind iSHOP replaces legacy system / product data management with novomind iPIM
Press releases Customer Service

Messenger commerce 2019: novomind demonstrates effective real-time consulting at the K5 Conference in Berlin

Omni-channel experts from Hamburg show the bridge function between commerce and customer service / Booth #19
Press releases Corporate

IP Dynamics and novomind conclude a far-reaching partnership

Long-term cooperation agreed for modern Omnichannel solutions in Contact Centers
Press releases Corporate

Fit for the future: novomind increasingly focuses on messaging services as a bridge between commerce and customer service

Experts for omnichannel communication: software developers pool messaging expertise in a specialized subsidiary
Press releases Corporate

Continued growth: novomind generates revenues in excess of EUR 34 million and continues its international expansion

Hamburg-based software developer grows at double-digit rate for 13th consecutive year / Revenues up by 10%, more than 25 new customers in e-commerce...
Press releases Customer Service

Efficient omni-channel service for the personalized customer journey

CCW 2019: novomind iAGENT integrates WhatsApp Business API and Call / Intelligent customer service on all channels
Press releases Corporate

novomind garners five-star rating as one of “Hamburg’s Best Employers in 2019”

Commerce and customer service software developer among the award-winners in Hamburg’s employer competition for the 11th consecutive time