"Getting better every day" Sylvia Feja, Division Manager of Customer Service Software, novomind AG

Events

K5 World Expo 2019, 4 - 5 June 2019, Berlin

novomind will be exhibitor at the K5 Conference in Berlin in 2019!
Events PIM

PROKOM Data Days, 6 - 7 June 2019, Düsseldorf

The Congress for Product Communication & Omnichannel Communication
Events

novomind iAGENT User Group, 13th June 2019, Hamburg

Our next novomind iAGENT User Group will take place on the 6th of June 2019.
Events

eTail Europe London, 18 -19 June 2019, London

Europe's Omnichannel & Retail eCommerce Conference
Press releases Corporate

IP Dynamics and novomind conclude a far-reaching partnership

Long-term cooperation agreed for modern Omnichannel solutions in Contact Centers
Press releases Corporate

Fit for the future: novomind increasingly focuses on messaging services as a bridge between commerce and customer service

Experts for omnichannel communication: software developers pool messaging expertise in a specialized subsidiary
Digital Fashion Summit 2019
News

Digital Fashion Summit: Executive Insights by novomind

The Hamburg-based novomind AG, an IT partner of numerous suppliers in the fashion industry, is this year's guest at the Digital Fashion Summit on May...
Press releases Corporate

Continued growth: novomind generates revenues in excess of EUR 34 million and continues its international expansion

Hamburg-based software developer grows at double-digit rate for 13th consecutive year / Revenues up by 10%, more than 25 new customers in e-commerce...
News Customer Service

Berlin, Paris, Birmingham: novomind on tour in Europe

Starting point CCW 2019: WhatsApp Business API and novomind iAGENT Call in the focus of trade fair visitors

As always, Call Center World (CCW) in...

Press releases Customer Service

Efficient omni-channel service for the personalized customer journey

CCW 2019: novomind iAGENT integrates WhatsApp Business API and Call / Intelligent customer service on all channels
Press releases Corporate

novomind garners five-star rating as one of “Hamburg’s Best Employers in 2019”

Commerce and customer service software developer among the award-winners in Hamburg’s employer competition for the 11th consecutive time
Press releases Corporate

novomind expands its Management Board

Hamburg-based software expert sets the course for internationalization and expands its partner network / Long-serving executives move up the ladder
WhatsApp Business API
News Customer Service

novomind integrates WhatsApp Business API for OTTO

OTTO continues to show the way forward in terms of e-commerce. The Hamburg-based company has been one of the first online merchants to integrate the...

BRAX B2B Shop novomind iPIM
News PIM

New BRAX B2B shop uses novomind iPIM

B2B World is an important cornerstone of Leineweber’s digitization strategy
Digital Fashion Summit 2019
News

Digital Fashion Summit: Executive Insights by novomind

The Hamburg-based novomind AG, an IT partner of numerous suppliers in the fashion industry, is this year's guest at the Digital Fashion Summit on May...
News Customer Service

Berlin, Paris, Birmingham: novomind on tour in Europe

Starting point CCW 2019: WhatsApp Business API and novomind iAGENT Call in the focus of trade fair visitors

As always, Call Center World (CCW) in...

WhatsApp Business API
News Customer Service

novomind integrates WhatsApp Business API for OTTO

OTTO continues to show the way forward in terms of e-commerce. The Hamburg-based company has been one of the first online merchants to integrate the...

BRAX B2B Shop novomind iPIM
News PIM

New BRAX B2B shop uses novomind iPIM

B2B World is an important cornerstone of Leineweber’s digitization strategy
News Shop

Award-winner: Jungheinrich PROFISHOP wins Austrian e-commerce prize with novomind software

Jungheinrich is one of the leading international suppliers of conveyor, storage and materials handling technology and operates PROFISHOP, an...

News Marketplace

Menswear manufacturer Engbers uses novomind iMARKET to expand its reach

Engbers & Co. KG is a family-owned German company that has made sporty high-quality menswear for over 70 years. Apart from the existing store network...

News Shop

Digital mall: Customized online shops for all ECE centers using novomind iSHOP

For over five decades, ECE has developed, planned, realized, let and managed city center malls, city points, neighborhood shopping centers and retail...

Berge & Meer FAQ Center novomind
News Customer Service

Ready for the next trip: New FAQ portal of Berge & Meer uses novomind iAGENT

For the past 40 years, Berge & Meer, Germany’s leading direct tour operator, has specialized in tours and cruises. Headquartered in Rengsdorf in the...

novomind iMARKET Hugendubel
News Marketplace

New eBay shop: Hugendubel uses novomind iMARKET to expand its reach

More than 100 stores across Germany (hugendubel.de, eBook.de and Hugendubel Fachinformationen) make Hugendubel one of the biggest owner-operated...

novomind iAGENT User Group 2018
News Customer Service

novomind iAGENT roadmap: User Group event in June places focus on the customer

Good customer service can be quite a challenge. Customers send e-mails, call on the phone or use social networks and messaging services – in other...

Press releases Corporate

IP Dynamics and novomind conclude a far-reaching partnership

Long-term cooperation agreed for modern Omnichannel solutions in Contact Centers
Press releases Corporate

Fit for the future: novomind increasingly focuses on messaging services as a bridge between commerce and customer service

Experts for omnichannel communication: software developers pool messaging expertise in a specialized subsidiary
Press releases Corporate

Continued growth: novomind generates revenues in excess of EUR 34 million and continues its international expansion

Hamburg-based software developer grows at double-digit rate for 13th consecutive year / Revenues up by 10%, more than 25 new customers in e-commerce...
Press releases Customer Service

Efficient omni-channel service for the personalized customer journey

CCW 2019: novomind iAGENT integrates WhatsApp Business API and Call / Intelligent customer service on all channels
Press releases Corporate

novomind garners five-star rating as one of “Hamburg’s Best Employers in 2019”

Commerce and customer service software developer among the award-winners in Hamburg’s employer competition for the 11th consecutive time
Press releases Corporate

novomind expands its Management Board

Hamburg-based software expert sets the course for internationalization and expands its partner network / Long-serving executives move up the ladder
novomind AG Rostock
Press releases Corporate

novomind opens branch in Rostock

Hamburg-based commerce and customer service software experts now operate also on the Baltic Sea / Third branch following Alexandria and Dubai /...
Press releases Shop

B.O.C. uses novomind software to launch new online shops

The bicycle dealer improves the performance of its shops and gives them a modern look and feel with novomind iSHOP
novoinsight_2018
Press releases Corporate

novoinsight 2018: Messenger Commerce, Artificial Intelligence and the “Stupidity of Digital Customers”

novomind’s annual conference presents the whole gamut of modern commerce and customer service software / Record attendance of 400 participants under...
novomind auf der DMEXCO 2018
Press releases Corporate

Real-time advice: novomind presents messenger commerce at DMEXCO

Everything from a single source: shop system, PIM system, marketplace integration and customer service for the personalized customer journey / All...