Also in 2020, novomind will be exhibiting at the CCW, the international congress fair for inovative customer dialogue in Berlin!
In hall 2 at booth D14 we will show intelligent software solutions for a service-oriented and personalized approach to the customer. Our customer service software novomind iAGENT takes care of more than 150 companies, i.a. Telefónica, Deutsche Post and DKB for the efficient answering of customer inquiries via e-mail, fax / letter, chat (text, audio, video), telephone, messenger, WhatsApp, social media and chatbots.
Meet us on all three days of the fair at the TeleTalk demoforum on the following topics:
Multi-channel and omnichannel solutions in customer dialog
02.03.2020: 2.00 p.m. - 3.00 p.m.
03.03.2020: 9.30 a.m. - 10.30 a.m.
04.03.2020: 11.50 a.m. - 12.50 p.m.
Response management solutions for email, SMS and chat, messenger
02.03.2020: 1:20 p.m. - 2:00 p.m.
03.03.2020: 4.10 - 4.50 p.m.
04.03.2020: 11.10 a.m. - 11.50 a.m.
We look forward to seeing you!