Events
02 Mar 2020

CCW 2020, 02. - 04. March 2020, Berlin

novomind is exhibiting at the CCW 2020 in Berlin: Hall 2, Stand D14.

Also in 2020, novomind will be exhibiting at the CCW, the international congress fair for inovative customer dialogue in Berlin!

In hall 2 at booth D14 we will show intelligent software solutions for a service-oriented and personalized approach to the customer. Our customer service software novomind iAGENT takes care of more than 150 companies, i.a. Telef├│nica, Deutsche Post and DKB for the efficient answering of customer inquiries via e-mail, fax / letter, chat (text, audio, video), telephone, messenger, WhatsApp, social media and chatbots.

Meet us on all three days of the fair at the TeleTalk demoforum on the following topics:

Multi-channel and omnichannel solutions in customer dialog

02.03.2020: 2.00 p.m. - 3.00 p.m.
03.03.2020: 9.30 a.m. - 10.30 a.m.
04.03.2020: 11.50 a.m. - 12.50 p.m.

Response management solutions for email, SMS and chat, messenger

02.03.2020: 1:20 p.m. - 2:00 p.m.
03.03.2020: 4.10 - 4.50 p.m.
04.03.2020: 11.10 a.m. - 11.50 a.m.

We look forward to seeing you!