Intelligent software solutions for commerce and customer service.

Simple. Flexible. Efficient.

We deliver the right software solutions for valuable customer relationships.

novomind

iSHOP

novomind iSHOP is your shop system for modern omni-channel commerce. Quick and flexible to plan and implement with outstanding performance.

novomind

iPIM

novomind iPIM is the engine for growth and success in your e-shop. Our PIM software solutions guarantee your quality product data management.

novomind

iMARKET

iMARKET integrates and automates your connections to all online marketplaces. With individual backend solutions for international omni-channel commerce.

novomind

iAGENT

novomind iAGENT is the heart of your digital customer communication. The customer service software for intelligent and highly efficient multichannel contact centres.

Operational Areas

Mail-Management
Standard and professional response management for written customer communication (e.g. email, social media, text message, fax, letter)

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Chatbots and FAQ-Center
Efficient and smart self-service using artificial intelligence (AI)

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This is novomind

Experience intelligent software solutions for commerce and customer service from novomind.


Press releases Customer Service

Hamburg-based retailer in the fast lane: Detlev Louis revs up customer service with novomind iAGENT

Europe’s largest retailer of motorcycle clothing and accessories relies on intelligent omni-channel customer service platform from novomind / Single...
Press releases

Market entry into South Africa: novomind with new local presence in Cape Town ensures customer proximity

German software developer offers intelligent omni-channel com-merce and customer service solutions for the South African market / novomind iAGENT...

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Apply now. Our vacancies.

Success meets team spirit. Welcome to one of “Hamburg’s Best Employers” – we are among Europe’s technology leaders for commerce and customer service.

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The latest technologies, best development opportunities, international customers, modern workplaces and a strong team – when are you coming on board?

Colleagues, experts and careers.

We work together and with great passion for innovations that unite. Find out at first-hand what it means to be part of the novomind AG.

 


WHAT OUR CUSTOMERS SAY