Intelligent software solutions for commerce and customer service.

Simple. Flexible. Efficient.

We deliver the right software solutions for valuable customer relationships.

novomind

iSHOP

novomind iSHOP is your shop system for modern omni-channel commerce. Quick and flexible to plan and implement with outstanding performance.

novomind

iPIM

novomind iPIM is the engine for growth and success in your e-shop. Our PIM software solutions guarantee your quality product data management.

novomind

iMARKET

iMARKET integrates and automates your connections to all online marketplaces. With individual backend solutions for international omni-channel commerce.

novomind

iAGENT

novomind iAGENT is the heart of your digital customer communication. The customer service software for intelligent and highly efficient multichannel contact centres.

Operational Areas

Mail-Management
Standard and professional response management for written customer communication (e.g. email, social media, text message, fax, letter)

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Chatbots and FAQ-Center
Efficient and smart self-service using artificial intelligence (AI)

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novomind MEA

Robotic Process Automation (RPA)

novomind MEA provides RPA solutions focused in automating standard process in customer service environments.


News

Digital Fashion Summit: Executive Insights by novomind

The Hamburg-based novomind AG, an IT partner of numerous suppliers in the fashion industry, is this year's guest at the Digital Fashion Summit on May...
Press releases Corporate

Continued growth: novomind generates revenues in excess of EUR 34 million and continues its international expansion

Hamburg-based software developer grows at double-digit rate for 13th consecutive year / Revenues up by 10%, more than 25 new customers in e-commerce...
Events

Webinar: Learn how successful companies like OTTO, Mammut and PUMA stay ahead of the curve in e-commerce

Omnichannel Customer Journey, Personalisation, Segmentation, Searchandizing, PXM, CXM

Your career opportunity – come to us!

Apply now. Our vacancies.

Success meets team spirit. Welcome to one of “Hamburg’s Best Employers” – we are among Europe’s technology leaders for commerce and customer service.

Five good reasons to apply.

The latest technologies, best development opportunities, international customers, modern workplaces and a strong team – when are you coming on board?

Colleagues, experts and careers.

We work together and with great passion for innovations that unite. Find out at first-hand what it means to be part of the novomind AG.

 


WHAT OUR CUSTOMERS SAY