Intelligent software solutions for commerce and customer service.

Simple. Flexible. Efficient.

We deliver the right software solutions for valuable customer relationships.

novomind

iSHOP

novomind iSHOP is your shop system for modern omni-channel commerce. Quick and flexible to plan and implement with outstanding performance.

novomind

iPIM

novomind iPIM is the engine for growth and success in your e-shop. Our PIM software solutions guarantee your quality product data management.

novomind

iMARKET

iMARKET integrates and automates your connections to all online marketplaces. With individual backend solutions for international omni-channel commerce.

novomind

iAGENT

novomind iAGENT is the heart of your digital customer communication. The customer service software for intelligent and highly efficient multichannel contact centres.

Operational Areas

Mail-Management
Standard and professional response management for written customer communication (e.g. email, social media, text message, fax, letter)

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Chatbots and FAQ-Center
Efficient and smart self-service using artificial intelligence (AI)

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novomind MEA

Robotic Process Automation (RPA)

novomind MEA provides RPA solutions focused in automating standard process in customer service environments.


News Shop

Digital mall: Customized online shops for all ECE centers using novomind iSHOP

For over five decades, ECE has developed, planned, realized, let and managed city center malls, city points, neighborhood shopping centers and retail...

News Customer Service

Ready for the next trip: New FAQ portal of Berge & Meer uses novomind iAGENT

For the past 40 years, Berge & Meer, Germany’s leading direct tour operator, has specialized in tours and cruises. Headquartered in Rengsdorf in the...

Events

novoinsight² 2018, October 18th 2018, Hamburg

On 18 October, novomind AG invites its customers and business partners to the annual conference novoinsight² at the CURIO Haus in Hamburg.

Your career opportunity – come to us!

Apply now. Our vacancies.

Success meets team spirit. Welcome to one of “Hamburg’s Best Employers” – we are among Europe’s technology leaders for commerce and customer service.

Five good reasons to apply.

The latest technologies, best development opportunities, international customers, modern workplaces and a strong team – when are you coming on board?

Colleagues, experts and careers.

We work together and with great passion for innovations that unite. Find out at first-hand what it means to be part of the novomind AG.

 


WHAT OUR CUSTOMERS SAY