Intelligent software solutions for commerce and customer service.

Simple. Flexible. Efficient.

We deliver the right software solutions for valuable customer relationships.

novomind

iSHOP

novomind iSHOP is your shop system for modern omni-channel commerce. Quick and flexible to plan and implement with outstanding performance.

novomind

iPIM

novomind iPIM is the engine for growth and success in your e-shop. Our PIM software solutions guarantee your quality product data management.

novomind

iMARKET

iMARKET integrates and automates your connections to all online marketplaces. With individual backend solutions for international omni-channel commerce.

novomind

iAGENT

novomind iAGENT is the heart of your digital customer communication. The customer service software for intelligent and highly efficient multichannel contact centres.

Operational Areas

Mail-Management
Standard and professional response management for written customer communication (e.g. email, social media, text message, fax, letter)

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Chatbots and FAQ-Center
Efficient and smart self-service using artificial intelligence (AI)

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This is novomind

Experience intelligent software solutions for commerce and customer service from novomind.


Press releases Shop

Double award for creativestyle and novomind: Hallhuber and Mammut win Shop Usability Award 2020

The annual Shop Usability Award honors the best and most user-friendly online shops in the German-speaking area. Hallhuber and Mammut are among this...
Press releases PIM Marketplace

A powerful duo: PUMA relies on novomind iMARKET and novomind iPIM for international marketplace integration

Now also in South Africa: marketplace software for PUMA in use on all continents / Product data supply to PUMA brand stores in all regions and...
Events

6. Customer Service Week, November 23 - 27, 2020

On November 26, 2020 at 11 a.m. we will be there with a presentation on the topic "From the queue to the WhatsApp chat?

Your career opportunity – come to us!

Apply now. Our vacancies.

Success meets team spirit. Welcome to one of “Hamburg’s Best Employers” – we are among Europe’s technology leaders for commerce and customer service.

Five good reasons to apply.

The latest technologies, best development opportunities, international customers, modern workplaces and a strong team – when are you coming on board?

Colleagues, experts and careers.

We work together and with great passion for innovations that unite. Find out at first-hand what it means to be part of the novomind AG.

 


WHAT OUR CUSTOMERS SAY