Intelligent software solutions for commerce and customer service.

Simple. Flexible. Efficient.

We deliver the right software solutions for valuable customer relationships.

novomind

iSHOP

novomind iSHOP is your shop system for modern omni-channel commerce. Quick and flexible to plan and implement with outstanding performance.

novomind

iPIM

novomind iPIM is the engine for growth and success in your e-shop. Our PIM software solutions guarantee your quality product data management.

novomind

iMARKET

iMARKET integrates and automates your connections to all online marketplaces. With individual backend solutions for international omni-channel commerce.

novomind

iAGENT

novomind iAGENT is the heart of your digital customer communication. The customer service software for intelligent and highly efficient multichannel contact centres.

Operational Areas

Mail-Management
Standard and professional response management for written customer communication (e.g. email, social media, text message, fax, letter)

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Chatbots and FAQ-Center
Efficient and smart self-service using artificial intelligence (AI)

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novomind MEA

Robotic Process Automation (RPA)

novomind MEA provides RPA solutions focused in automating standard process in customer service environments.


News Customer Service

Whaaaaaat??? Access to the WhatsApp Business API for € 0, - monthly fee?

Messaging is booming – in various fields of application and across age groups and country borders. According to current estimates, more than 75...

Press releases

novomind messaging API simplifies integration of WhatsApp Business solution and other services

New messaging solution from novomind enables flexible integration into existing system landscapes with individual front-ends / Premiere at DMEXCO...
Events

Webinar: Personalisation made simple – with novomind iSHOP

Date: 20.09.2019 | Time: 10:00-10:30 am | Language: English | Typ: iSHOP Webinar

Your career opportunity – come to us!

Apply now. Our vacancies.

Success meets team spirit. Welcome to one of “Hamburg’s Best Employers” – we are among Europe’s technology leaders for commerce and customer service.

Five good reasons to apply.

The latest technologies, best development opportunities, international customers, modern workplaces and a strong team – when are you coming on board?

Colleagues, experts and careers.

We work together and with great passion for innovations that unite. Find out at first-hand what it means to be part of the novomind AG.

 


WHAT OUR CUSTOMERS SAY